Privacy Policy

Effective Date: May 20, 2024

Website: https://hellothehouserva.com

1. Introduction

This Privacy Policy (“Policy”) outlines how Hello The House RVA LLC, brokered by Fiv Realty (“Company”), collects, uses, and protects your personal information when you use our website at https://hellothehouserva.com. By accessing or using this website, you agree to the terms described in this Policy.

2. Information We Collect

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us. This includes, but is not limited to:
– First and Last Name
– Email Address
– Phone Number

You may provide this information when you:
– Contact us directly via forms, email, or phone
– Sign up for newsletters or promotions
– Request information or services
– Enter sweepstakes or contests
– Submit payment details for services

We do not collect any personal information unless you voluntarily provide it. In the future, we may collect additional data to improve our services.

3. How We Use Your Information

Your information may be used for the following purposes:
– To deliver the services or information you requested
– To communicate with you about listings, updates, or promotions
– To provide notices related to your account or services
– To manage billing and fulfill contractual obligations
– To improve our website experience and service offerings
– To notify you of policy or service changes
– With your consent, for any other legitimate business purpose

4. Sharing Your Information

We respect your privacy and do not sell, rent, or lease your information to third parties.

We may share your information with trusted service providers who assist with:
– Email marketing
– Customer support
– Website optimization
– Mail or delivery services

These partners are contractually obligated to protect your information and may only use it to provide services on our behalf.

We may also disclose your information if legally required to do so, or when necessary to:
– Comply with a legal obligation or investigation
– Protect the rights and property of the Company
– Protect the safety of our users or the public

5. Automatically Collected Information

When you visit our site, we may collect technical data automatically, including:
– IP address
– Browser type
– Device information
– Access times
– Referring website addresses

This data helps us analyze site performance, maintain service quality, and deliver personalized content.

6. Tracking & Analytics

We may monitor how users interact with our site to better understand preferences and improve offerings. This may include the pages visited, links clicked, and time spent on site.

This information is used to tailor marketing efforts and enhance the user experience.

7. External Links

Our website may contain links to third-party sites. Please note that we are not responsible for the content or privacy practices of these external websites. We encourage you to read their privacy policies before submitting any personal information.

8. Your Right to Request Deletion

Upon verified request, you may ask us to delete your personal information from our records, subject to certain exceptions, such as:
– Fulfilling a service or transaction you requested
– Complying with legal obligations
– Detecting or preventing fraud or misuse
– Protecting freedom of speech
– Meeting research or statistical requirements with informed consent
– Maintaining internal systems reasonably aligned with your expectations

To request deletion, please contact us using the information provided at the end of this Policy.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not use this site or submit any personal data. Parents or guardians who believe their child has provided personal information may contact us to have it removed.

10. Email Communications

From time to time, we may contact you by email to share:
– Service updates
– Promotions and announcements
– Surveys or feedback requests
– Account-related information

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in the email or contacting us directly.

11. Changes to This Policy

We may update this Privacy Policy as our business, services, or legal requirements evolve. When material changes occur, we will notify you through email (if available), a website notice, or other appropriate means. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Hello The House RVA LLC
Brokered by Fiv Realty
5378 Twin Hickory Road
Glen Allen, VA 23059

Email: jen@hellothehouserva.com
Phone: 703-969-8837